State data center hit by outage in Hyderabad, India

Brings down Hyderabad's Metropolitan Water Supply and Sewerage Board online services


The Telangana State Data Centre in India has suffered a "technical issue" impacting local services.


According to a report from The Siasat Daily, the problems brought down the Hyderabad Metropolitan Water Supply and Sewerage Board's (HMWSSB) online services.


The "technical issues" arose on Thursday, July 31, and were centered around the State Data Centre in Hyderabad. It is unclear if any other public sector agencies suffered as a result.


At the time of writing, both the HMWSSB and the Telangana State Data Centre website pages - among other Telangana government agencies - were unavailable.


The Telangana State Data Centre allows State Government departments to host their services and applications on a common infrastructure.


According to the State Data Centre website (accessed via Wayback Machine), the facility offers cloud and hyper converged infrastructure, which "enables it to host computational, network and storage resources, and web and mobile applications for all e-Governance initiatives."


Details about the data center are sparse, and no information about the cause of the technical issue has been released.


HMWSSB managing director Ashok Reddy issued a statement, telling customers: "Our technical team is working to resolve the issue. We apologise for the inconvenience and are striving to restore services as quickly as possible.”


In the meantime, the Water Board said it was carrying out operations manually.


According to DataCenterMap, Hyderabad has around 33 data centers. Operators in the area include CtrlS, Nxtra, Microsoft, Amazon, STT GDC, Pi, CapitaLand, and WebWerks/Iron Mountain.

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