SilverTech Expands AI-Powered Personalization with Paragon Acquisition

SilverTech, a leading national digital experience agency headquartered in Bedford, New Hampshire, has acquired Paragon, a premier customer research, digital consultancy and enterprise web solutions company based in Cleveland, Ohio, to expand its capabilities to better serve the world’s most complex business challenges – both now and in the future.


By combining the complementary strengths of both agencies, SilverTech is now able to:


  • Scale the delivery of AI-powered personalization, predictive analytics and intelligent search

  • Accelerate innovation in machine learning, conversational interfaces and process automation

  • Deepen customer research and deliver digital strategy that is aligned with business strategy


Expand CMS and DXP platform expertise with top-tier technology partnerships and solutions, and is certified and well credentialed in Sitecore, Progress Sitefinity, Kentico, Hubspot, Contentstack, Contentful, Salesforce, Sanity and Big Commerce.


Now with 150 team members across three U.S. offices and a global client base spanning midmarket to enterprise, SilverTech is now uniquely positioned to lead innovation and drive transformative growth in the tech sector.


Working with major regional and national brands and institutions, such as Georgia Pacific, Nova Scotia Power and Drexel University, SilverTech has earned national recognition as a Chief Marketer Top 200 Agency, a two-time Sitefinity Partner of the Year and Website of the Year award winner, and SilverTech’s work on the Visit New Hampshire website earned recognition in Kentico's Government and Municipal category of Site of the Year. Built from a strong New Hampshire foundation, SilverTech was also honored by New Hampshire Business Review with Business Excellence Awards in 2023 and 2024, recognizing the company’s imagination, industriousness, innovation and achievements.


Based in Ohio, Paragon has delivered proven results to key organizations nationally and globally, including Charles Schwab, UGG, Hoka, General Mills, JLG and Mutual of Omaha, as well as a number of major Ohio institutions, such as Cleveland Clinic, Bob Evans Restaurants, SummaCare and University Hospitals of Cleveland.

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