KUALA LUMPUR (Dec 30): Confirming that it was hit by a data breach on Wednesday (Dec 28), Telekom Malaysia (TM) said the contact information of 250,248 Unifi Mobile customers were affected.
The affected customers, comprising both individuals and small and medium enterprises, have been notified, said TM in a statement on Friday.
“The type of data that was breached involved customer names, phone numbers and emails. No other information was breached,” the company said.
The breach had been contained and the company had taken steps to minimise the potential impact to the affected customers, it said.
“Customers who have not received any notification are not impacted. TM has also reported this matter to the relevant authorities (National Cyber Coordination & Command Centre (NC4); Department of Privacy & Data Protection (JPDP); and the Malaysian Communications & Multimedia Commission (MCMC).
"TM is closely monitoring the situation and is conducting additional assessments. We advise customers to take extra precautions when receiving communications from unknown parties, as well as to secure their online information at all times.
“The privacy and security of TM’s customers remain our highest priority and we take such matters seriously,” added TM.
The company said it will continue to strengthen and ensure data security framework, policies, systems and processes are benchmarked against Bank Negara Malaysia's Risk Management in Technology standard and ISO27001, as well as other global standards to prevent such occurrences.
